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Support Team Specialist in South Whitehall at PeopleShare

Date Posted: 5/31/2018

Job Snapshot

Job Description

PeopleShare has immediate openings for Support Team Specialists in Allentown, PA!

  • 7 AM-11 PM, Monday - Friday, Saturday hours also available
  • 13.00 per hour + Monthly Incentives and unlimited overtime available
  • Temporary with the high likely hood of conversion (benefits available upon conversion)
  • Great opportunity for those looking to establish themselves within a new industry. Insurance is always booming!

Job Responsibilities & Description:

  • Resolve customer inquiries and issues by identifying the type of assistance the caller needs such as benefits, eligibility and claims, financial spending accounts and correspondence.
  • Educate customers about the fundamentals and benefits of healthcare topics related to managing their health and well-being by selecting the best options, maximizing the value of their health plan benefits
  • Successfully utilize multiple databases and resolve customer issues and/or partner with others to resolve escalated issues
  • Provide education and status on previously submitted pre-authorizations or pre-determination requests

Job Requirements:

  • High School Diploma or equivalent
  • At least one year of customer service related work experience

THIS IS A DRUG-FREE WORK ZONE AND NO CRIMINAL CONVICTIONS ACCEPTED. LIFETIME BACKGROUND CHECK REQUIRED.

PeopleShare is the leading Staffing Agency in the region and has temporary to hire and permanent jobs. PeopleShare provides equal employment opportunities to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, disability or genetics. In addition to federal law requirements, PeopleShare complies with applicable state and local laws governing nondiscrimination in employment in every location in which the company has facilities. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training.

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