Patient Advocate - Immediate Need! in King of Prussia at PeopleShare

Date Posted: 8/5/2019

Job Snapshot

Job Description

Immediate Need!

Looking for an entry level corporate position that offers plenty of training? Apply now!

Job Details for Customer Advocate:

- $15.50 Per Hour

- 40 Hours a week

- 8:30-5:00 Monday through Friday

- Entry level - room for growth within the company Job Responsibilities & Description for Customer Advocate:

- Provide excellent customer service skills to internal and external customers via phone, fax, and email

- Manage multiple claims and monitor case status by confirming patient attendance with network providers, and addressing any concerns regarding compliance

- Properly transfer all case related data to the database, organize related documents efficiently, and provide well written documentation to ensure consistent communication internally and to our external clients

- Proactively communicate with the referring adjusters and nurse case managers through succinct, professionally written email communications

- Work closely with the Clinical Advocates to manage utilization

- Research client specific workflows, become familiar with the clients' unique needs and respond appropriately

- Build approachable, professional relationships with clients Job Requirements for Customer Advocate:

- Recent graduates with 2-3 months of internship or office experience are ideal

- Impeccable customer service skills

- Ability to multi-task in a fast-paced environment

- Detail oriented

- Excellent communication skills

- Knowledge of Microsoft Word and Excel

- Computer skills in Windows environment

- Time management and strong organizational skills

- Must be passionate about helping others / Friendly

- Eager to learn

- Well spoken, high energy, ability to multitask

PeopleShare is the leading Staffing Agency in the region and has temporary to hire and permanent jobs in Pennsylvania (PA) - King of Prussia, Center City Philadelphia, West Chester, Norristown, Conshohocken, Horsham, Lansdale, Montgomeryville, Hatboro, Wayne, Malvern, Media, Plymouth Meeting, Exton, Collegeville, Oaks, Phoenixville, Royersford, Pottstown, Media, Chester, and the Main Line. We have openings for receptionist, data entry, customer service, collections, call center, administrative assistant, accounts payable clerk, accounts receivable clerk, file clerk, warehouse, assembly, production, forklift, machine operators, maintenance mechanics and office managers.

PeopleShare provides equal employment opportunities to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, disability or genetics. In addition to federal law requirements, PeopleShare complies with applicable state and local laws governing nondiscrimination in employment in every location in which the company has facilities. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training.