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Insurance Customer Service Representative in South Whitehall at PeopleShare

Date Posted: 5/31/2018

Job Snapshot

Job Description

PeopleShare is seeking qualified candidates to become an Insurance Customer Service Representative in Allentown, PA!

  • Schedule: Monday- Friday, 30-40 hrs per week depending on business needs, shifts available between 7AM-11PM, over-time available
  • Pay Rate: $13.00/HR, overtime rate $19.50 for hours worked over 40/week!
  • Job Type: Temp to Hire

Job Responsibilities & Description:

  • Proficient in translating health-care-related jargon and complex processes into simple, step-by-step instructions customers can understand
  • Ability to build rapport and respond to customers in a compassionate manner
  • Guide and educate customers about the fundamentals and benefits of consumer-driven health care topics
  • Ability to work regularly scheduled shifts within hours of operations, with the flexibility to work over-time and/or weekends

Job Requirements:

  • High school diploma of GED required
  • 1 year customer service experience
  • All new hires will be required to successfully complete the Customer Service training classes and demonstrate proficiency of material
  • Proficient conflict management skills to include ability to resolve issues in a stressful situation
  • Background Check will be performed

PeopleShare is the leading Staffing Agency in the region and has temporary to hire and permanent jobs. PeopleShare provides equal employment opportunities to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, disability or genetics. In addition to federal law requirements, PeopleShare complies with applicable state and local laws governing nondiscrimination in employment in every location in which the company has facilities. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training.