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Immediate Openings! in Allentown at PeopleShare

Date Posted: 6/28/2018

Job Snapshot

Job Description

PeopleShare has Immediate Openings for a Customer Service Agent in the Allentown area! This is an entry level Call Center position with a fortune 6 company that includes paid training.

  • Various Shifts Monday - Friday + Unlimited Overtime ($19.50 for every hour over 40 per week)
  • Pay Rate: $13.00 per hour + performance incentives
  • Temporary to Hire

Job Responsibilities & Description:

  • The Customer Service Agent will answer inbound calls and provide one call resolution for member inquiries and issues regarding benefits, eligibility, and insurance claims.
  • Educate members on health care topics.
  • Research complex issues across multiple databases and work with support resources to resolve customer issues and or partner with others to resolve escalated issues.

Job Requirements:

  • High School Diploma or Equivalent
  • Must have a valid Pennsylvania ID
  • Ability to pass a background and drug screen

PeopleShare is the leading Staffing Agency in the region and has temporary to hire and permanent jobs. PeopleShare provides equal employment opportunities to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, disability or genetics. In addition to federal law requirements, PeopleShare complies with applicable state and local laws governing nondiscrimination in employment in every location in which the company has facilities. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training.


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