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Health Insurance Agent - South Reno Location in Reno at PeopleShare

Date Posted: 5/24/2018

Job Snapshot

Job Description

Main Description:

PeopleShare has immediate openings for Health Insurance Agents in South Reno with a

Fortune 5 Health Insurance Company

  • Schedule: Monday - Friday 30 - 40 hours per week - with unlimited Over time during peak season
  • Pay Rate: $13.50 per hour + bonus range $ 500.00 - 1500.00 per month
  • Temp to Perm

LICENSE REQUIREMENT:

  • Active Resident Producers Health Insurance License in the state of Nevada - MAY QUALIFY FOR RENEWAL REIMBURSEMENT IF HEALTH LICENSE HAS LAPSED

QUALIFICATIONS:

  • Proficient problem solving approach to quickly assess current state and formulate recommendation
  • Proficient in translating healthcare-related verbiage and complex processes into simple, step-by-step instructions customers can understand and act upon
  • Flexibility to customize approach to meet all types of member communication styles and personalities
  • Demonstrated ability to quickly build rapport and respond to customers in a compassionate manner by identifying and exceeding customer

RESPONSIBILITIES:

  • Help guide and educate customers about the fundamentals and benefits of consumer-driven health care topics to include managing their health and well-being by selecting the best options, maximizing the value of their health plan benefits
  • Research complex issues across multiple databases and work with support resources to resolve customer issues and/or partner with others to resolve escalated issues
  • Provide education and status on previously submitted pre-authorizations or pre-determination requests
  • Meet the performance goals established for the position in the areas of: efficiency, call quality, customer satisfaction, first call resolution and attendance

This is a drug free work environment and you will need to pass a background check (no misdemeanors or felonies accepted)

PeopleShare is the leading Staffing Agency in the region and has temporary to hire and permanent jobs. PeopleShare provides equal employment opportunities to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, disability or genetics. In addition to federal law requirements, PeopleShare complies with applicable state and local laws governing nondiscrimination in employment in every location in which the company has facilities. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training.

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