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Customer Service Representative in Harrisburg at PeopleShare

Date Posted: 10/26/2018

Job Snapshot

Job Description

PeopleShare has an excellent opportunity for a Customer Service Representative in Harrisburg!

  • Schedule: Monday - Friday; 8:00AM - 5:00PM
  • Pay Rate: $14.50/Hour
  • Contract to Hire

Job Responsibilities & Description:

  • Assumes responsibility for customer support as necessary
  • Provides customer service over the phone and via email, assisting with questions
  • Creates Service Requests as needed to track and handle issues
  • Communicates with carriers to resolve issues
  • Provides full circle customer service to verify issues are properly and thoroughly addressed
  • Educates new customers on information, such as packages provided
  • Updates customer information in the computer system

Job Requirements:

  • Customer service experience required
  • Ability to work independently
  • Basic computer knowledge in computer applications such as Microsoft Office, Outlook and Internet Explorer

PeopleShare is the leading Staffing Agency in the region and has temporary to hire and permanent jobs in Pennsylvania (PA) throughout the Harrisburg area - Camp Hill, Lemoyne, York, Lancaster, Carlisle, Chambersburg, Middletown, Leola, Shippensburg, Ephrata and Mechanicsburg. We have openings for receptionist, data entry, customer service, collections, office managers, call center, administrative assistant, accounts payable clerk, accounts receivable clerk, file clerk, warehouse, assembly, production, pickers, packers, forklift, machine operators, and maintenance mechanics.

PeopleShare provides equal employment opportunities to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, disability or genetics. In addition to federal law requirements, PeopleShare complies with applicable state and local laws governing nondiscrimination in employment in every location in which the company has facilities. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training.