Customer Service Professionals- Health Care Industry in Greentree at PeopleShare

Date Posted: 8/15/2019

Job Snapshot

Job Description

PeopleShare is seeking recent college graduates and customer service professionals with strong customer service skills for a pharmaceutical client in the Green Tree, Bridgeville, and Robinson area.

Our client is a growing and offers opportunities for advancement within! If you have at least 2 years of customer service, medical/hospital/health care administration or are a recent college graduate please apply with an updated resume to this posting. Call Amanda at 412-922-5200 for further consideration.

Job Details for Recent Grads/Customer Service Professionals:

  • Schedule: Monday- Friday daylight
    • 8:30 AM- 5:00 PM
    • 9:00 AM-5:30 PM
    • 9:30 AM-6:00 PM
    • 10:00 AM-6:30 PM
    • 10:30 AM-7:00 PM
    • 11:00 AM-7:30 PM
    • 11:30 AM-8:00 PM
  • Pay Rate: $15-$17
  • Contact and contract to hire positions available depending on interest

Job Responsibilities & Description for Recent Grads/Customer Service Professionals:

  • Verify insurance coverage for potential new patients and re-verify insurance coverage for existing patients
  • Process patient prescription needs successfully and demonstrate excellent customer service to patients, health care professionals and insurance carriers
  • Collect the appropriate information needed to ensure insurance coverage for patient medication orders and document in computer systems
  • Contact insurance carriers to resolve insurance coverage issues
  • Respond to messages and support tickets within designated time frame and maintain a timely turnaround for insurance verification's
  • Communicate with providers, sales agents and account managers as necessary to problem solve
  • Obtain accurate demographic, insurance and financial information from health care professionals and patients to complete enrollment applications for new patients
  • Communicate medical information to customers, patients, team members via thorough understanding of products and service lines offered

Job Requirements for Recent Grads/Customer Service Professionals:

  • High school diploma of equivalent required (GED)
  • Bachelor's degree in business, communications, medical/hospital/health care or other related preferred
  • Minimum of 2 years experience in a customer service, insurance, benefits, marketing or sales field required
  • Medical/hospital/health care environment a plus
  • Benefits and insurance a plus

PeopleShare is the leading Staffing Agency in the region and has temporary to hire and permanent jobs in Pennsylvania (PA) throughout the Pittsburgh area - Monroeville, Export, Murrysville, Canonsburg, Mount Pleasant, New Kensington, Moon Township, Robinson, Beaver, Greentree, Downtown and Cranberry. We have openings for receptionist, data entry, customer service, collections, office managers, call center, administrative assistant, accounts payable clerk, accounts receivable clerk, file clerk, warehouse, electronic assemblers, assembly, production, pickers, packers, forklift, machine operators, and maintenance mechanics.

PeopleShare provides equal employment opportunities to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, disability or genetics. In addition to federal law requirements, PeopleShare complies with applicable state and local laws governing nondiscrimination in employment in every location in which the company has facilities. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training.