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Customer Care Representative in Newark at PeopleShare

Date Posted: 8/6/2018

Job Snapshot

Job Description

PeopleShare is seeking qualified candidates for a Customer Care Representative in Wilmington, DE!

This position is with a local HVAC and Plumbing company that prides itself on its fun, family oriented work environment!

This Customer Service Representative position is great for those with previous retail, customer service or hospitality experience!

Do you have a super positive and upbeat attitude that can easily

turn a customers day around?...This position is for you!

  • Schedule: Monday - Friday, 11:00PM - 7:00AM
  • Pay Rate: $11 / Hour (Increase when brought on permanently)
  • Contract to Hire - Looking for career oriented candidates!

Job Responsibilities & Description for Dispatcher:

  • Responsible for scheduling and dispatching HVAC service and plumbing technicians
  • Review and improve technician routes
  • Answering incoming phone calls while providing exceptional customer service
  • Creating dispatch numbers for parts ordered as well as follow up on orders and scheduled appointments

Job Requirements:

  • Minimum of 2 years of office/customer service experience (dispatch experience is a plus!)
  • Strong computer skills with a good knowledge of Microsoft office, as well as the ability to learn service management and scheduling / dispatch software

PeopleShare is the leading Staffing Agency in the region and has temporary to hire and permanent jobs in Delaware (DE) - New Castle, Newark, and Wilmington. We have openings for warehouse, assembly, production, forklift, machine operators, maintenance mechanics, receptionist, dispatcher, data entry, customer service representative, insurance, bank teller, financial services representative, sales, substitute teaching, collections, call center, administrative assistant, accounts payable clerk, accounts receivable clerk, file clerk, and office managers.

PeopleShare provides equal employment opportunities to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, disability or genetics. In addition to federal law requirements, PeopleShare complies with applicable state and local laws governing nondiscrimination in employment in every location in which the company has facilities. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training.