Benefits Coordinator's Needed in KOP! in King of Prussia at PeopleShare

Date Posted: 8/14/2019

Job Snapshot

Job Description

Leave your job for a CAREER in Healthcare Administration/Customer Service

Monday - Friday

Rolling Shifts: 8:00am - 4:00pm

11:00am - 8:00pm

$16 - $18 per hour based on experience!

Job Responsibilities & Description for Benefits Coordinator

  • Responsible for answering inbound/outbound calls relating to all customer questions or concerns
  • Follow-up on calls that need additional assistance or have been escalated
  • Identify and escalate issues that may affect the quality of service
  • Partner with internal team members to ensure that requests are handled appropriately and in a timely manner
  • Route calls to the appropriate carriers as required by client specific process
  • Use sound judgment, escalate issues as needed
  • Recognize, document and communicate reoccurring problems and/or trends, as appropriate

Job Requirements for Benefits Coordinator

  • High school diploma or GED equivalency is required, college degree preferred
  • Minimum of 1 year demonstrated experience within a customer service or call center capacity
  • Related exposure to employee benefit plans is preferred
  • Experience within a third party administration, benefits brokerage, health and welfare consulting, health care, or insurance related industry is highly preferred
  • Proficiency in the Microsoft Office Suite, including Word, Excel and Outlook is required.

PeopleShare is the leading Staffing Agency in the region and has temporary to hire and permanent jobs in Pennsylvania (PA) - King of Prussia, Center City Philadelphia, West Chester, Norristown, Conshohocken, Horsham, Lansdale, Montgomeryville, Hatboro, Wayne, Malvern, Media, Plymouth Meeting, Exton, Collegeville, Oaks, Phoenixville, Royersford, Pottstown, Media, Chester, and the Main Line. We have openings for receptionist, data entry, customer service, collections, call center, administrative assistant, accounts payable clerk, accounts receivable clerk, file clerk, warehouse, assembly, production, forklift, machine operators, maintenance mechanics and office managers. Healthcare health care benefits customer service office clerical

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PeopleShare provides equal employment opportunities to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, disability or genetics. In addition to federal law requirements, PeopleShare complies with applicable state and local laws governing nondiscrimination in employment in every location in which the company has facilities. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training.