Customer Service Representative in Glen Allen at PeopleShare

Date Posted: 7/31/2020

Job Snapshot

Job Description

PeopleShare has IMMEDIATE openings for Customer Service Representatives in Glen Allen, VA! Our client is an outsourcing company who's mission is to provide best-in-class customer engagement solutions to their clients measured by efficiency, cost effectiveness and overall quality. The company leverages technology and strives to operate with the highest ethical standards and uphold the company's core values for both its employees and its clients. If you're looking to learn a valuable, in-demand skill, don't miss out on this opportunity--Apply today!

Job Details for Customer Service Representative:

  • Schedule: Monday-Friday, 8:00am-5:30pm or 11:00am-8:00pm
  • Agents will be required to work one weekend per month from 9:00am-3:00pm
  • Pay Rate: $16.50-$17.50 per hour
  • Contract Position with possibility for Direct Hire
  • Training for Health licensure will be provided

Job Responsibilities & Description for Customer Service Representative:

  • Answering inbound calls to consult with customers on products offered to find the best solution for their Insurance needs
  • Responding to inquiries related to coverage and annual charges
  • Aiding customers with the overall enrollment process
  • Maintaining accurate data, completing logs and reports in a timely fashion

Job Requirements for Customer Service Representative:

  • Must have at least 1 year of customer service or sales experience
  • Must have an active Health License
  • Must possess a student mentality
  • Call center experience is highly preferred
  • Ideal candidate has outstanding phone/email etiquette
  • Must be detail-oriented
  • Must be willing to submit to pre-employment background screening

PeopleShare (formerly Reliance Staffing) is the largest staffing company on the east coast hiring temporary to permanent and permanent jobs in Virginia throughout the Chesterfield, Midlothian, Bon Air, Chester, Mechanicsville, Ashland, Colonial Heights, Glen Allen, Sandston, Rockville, Powhatan, Highland Springs, and Henrico areas. We have openings for receptionist, data entry, customer service, collections, office managers, call center, administrative assistant, accounts payable clerk, accounts receivable clerk, file clerk, warehouse, order filler, assembly, production, pickers, packers, forklift, machine operators, and maintenance mechanics.

PeopleShare and its affiliates (Best Practices and Reliance Staffing) provide equal opportunities to all employees and applicants for employment without regard to race, religion, color, age, sex, national origin, sexual orientation, gender identity, genetic disposition, neurodiversity, disability, veteran status, or any other protected category or class under federal, state, and/or local laws. This policy applies to all locations and all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training.

Job Requirements

customer service, call center, insurance agent