Customer Service Specialist in Newark at PeopleShare

Date Posted: 7/26/2019

Job Snapshot

Job Description

Do you have a passion for customer service? Don't wait apply now!

PeopleShare has an IMMEDIATE need for Customer Service Specialists with a local HVAC Company in Newark, DE !

Don't think of this as a job, think of it as your next career!

This client has a proven history of providing excellent customer service for nearly 30 years in the HVAC industry! In this position you will be the face of the company working directly with consumers to assist them with services and provide the best possible experience.

This client is looking for candidates with positive outgoing personalities to join their already amazing team!

Please respond to this posting with an updated copy of your resume.

  • 2nd Shift: Monday-Friday, 2:30pm - 11pm with rotating weekends.
  • Temporary to permanent.
  • Pay Rate: $11 / hour, $14 / hour once taken on permanent.

Customer Service Specialist Job Responsibilities:

  • Deliver superior customer service by responding to inbound calls.
  • Act as a customer advocate by taking ownership of the account and follow through to satisfy the customer at first point of contact.
  • Perform data entry to handle tickets for customer work orders.

Customer Service Specialist Job Requirements:

  • 2+ years of experience in Customer Service
  • Strong computer skills
  • Strong communication skills
  • Strong attention to detail
  • Ability to deescalate customers

PeopleShare is the leading Staffing Agency in the region and has temporary to hire and permanent jobs in Delaware (DE) - New Castle, Newark, and Wilmington. We have openings for warehouse associate, assembly, production, forklift, machine operators, maintenance mechanics, receptionist, data entry, customer service specialist, concierge representative, insurance, sales, substitute teaching, collections, call center, administrative assistant, accounts payable clerk, accounts receivable clerk, file clerk, and office managers.

PeopleShare provides equal employment opportunities to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, disability or genetics. In addition to federal law requirements, PeopleShare complies with applicable state and local laws governing nondiscrimination in employment in every location in which the company has facilities. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training. IND9