Call Center Agent in Allentown at PeopleShare

Date Posted: 3/26/2020

Job Snapshot

Job Description

Are you looking for a position that will jump start your career? PeopleShare has an exciting inbound call center opportunity located in the Allentown area! If you want to take that first big step into having a successful career...


Job Details for Inbound Call Center Agent:

  • Salary: $14/hr.
  • Employees work anytime between 9:00 AM - 8:00 PM
  • Full time contract position with potential to become permanent

Job Responsibilities & Description for Inbound Call Center Agent:

  • Resolve inbound customer service inquiries such as health care benefits, eligibility and claims, financial spending accounts, and correspondence.
  • Assist customers in enrolling and renewing their health care plans.
  • Meet performance goals established for the position such as: efficiency, call quality, customer satisfaction, first resolution, and attendance.

Job Requirements for Inbound Call Center Agent:

  • High school diploma or GED
  • One year relevant experience in an office or call center setting preferred
  • Proficient listening and communication skills
  • MS Office proficiency

PeopleShare is the leading Staffing Agency in the region and has temporary to hire and permanent jobs. PeopleShare provides equal employment opportunities to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, disability or genetics. In addition to federal law requirements, PeopleShare complies with applicable state and local laws governing nondiscrimination in employment in every location in which the company has facilities. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training.